Professional, Quick and Transparent: Nicholas’s Solar Journey

Motivated by South Africa's ongoing energy crisis, load shedding, and climbing electricity prices, our customer Nicholas Dohmen decided to explore solar energy solutions. 

Driven to reduce the family's carbon footprint while saving money, Nicholas embarked on a journey towards solar energy. Ultimately, goZERO helped the Dohmen family find economic relief and peace of mind, with environmental responsibility. 

Solar Package:

• Solar Panels

• Hybrid Inverter

• Home Battery
  
  

What Ignited Your Interest in Solar Energy?

It was the crisis in our country, which we're all aware of. But my family and I are big environmentalists—not like Greenpeace, but it's quite important to us, especially my daughter. So, between load shedding, the electricity prices, and mainly reducing our carbon footprint, we said, "Let's put in solar!" We thought it would tick all of those boxes. It's not just the money, and it's not just the load shedding; you'd like to think it's also going to save some trees.

How Would You Describe Your Solar Journey with goZERO?

My solar journey with goZERO was professional, quick, and transparent. Everything that was promised was delivered, making the entire journey very positive. I continue to enjoy the benefits of the installation and have goZERO to thank for that.

Why Did You Choose goZERO

When researching online I found a lot of different options. I was worried specifically about the 'fly-by-nights' and the 'well I'm an electrician, so I can do solar". I didn't want to fork out my hard-earned money and get solar from just anybody. I was doing my research and it kept coming back to goZERO.

I ended up choosing Soly over competitors because of their practical consultation as well as their global presence and the certified installers. My consultant, Bas, made a point of saying that this is about a journey with goZERO from the beginning through to  the installation and beyond, so that gave me peace of mind. 

I had a very positive experience, goZERO prioritised my specific needs and solar journey over profit. goZERO has a very transparent and personalised approach to consultations, offering practical and cost-effective advice backed by thorough documentation.

Nicholas’ Customer Service Experience

Simple and to the point - I was impressed. The whole sales experience was transparent and committed. The customer service goes beyond my initial conversation during the consultation. All of the commitments were honoured and there was open communication and open availability. Yeah, it was fantastic! 

Solar Installation like a “Formula 1 Pit Crew”

The installation was fantastic, it exceeded my expectations. The goZERO team told me exactly what they were doing, they were clean as well. I couldn't help going to look at the roof afterwards, I couldn't believe how quickly it was done and so professionally – it blew me away. 

It was impressive that the speed and the efficiency were really top-notch. Like I said in my comments, like a Formula One pit crew! We were able to work through the installation with no interruptions to our power. 

Would you Recommend Soly?

I would absolutely recommend goZERO! If you want a one-stop shop, goZERO is the way to go. They provide the right advice and equipment at a fair and competitive price. That’s exactly how I felt after my installation.

The right equipment isn’t always the most well-known, and I realised that with this installation. I would absolutely recommend goZERO because, unlike some companies that just sell the biggest, most expensive kits, goZERO offers what you truly need, saving you money in the long run. I was very happy with every aspect of their service. Absolutely!